The Care Certificate Standard 14: Handling Information course is essential for anyone working in health and social care, focusing on how to record, store, and share information securely and ethically.
This training helps learners understand how to manage sensitive personal data, including care plans, medical records, and safeguarding information, in line with UK legislation such as the Data Protection Act 2018 and UK GDPR.
Handling information correctly plays a key role in protecting service users and supporting high-quality care. Every piece of information—whether written, digital, or verbal—must be managed carefully to avoid breaches and maintain trust.
This course will help you to:
Good record keeping ensures continuity of care, while poor handling of information can lead to serious risks, including data breaches and safeguarding concerns.
This Care Certificate Standard 14 online course covers all key learning outcomes required to meet compliance standards and workplace expectations.
These topics ensure learners gain both theoretical knowledge and practical skills needed in real healthcare and social care environments.
Learn more about data protection by enrolling in our General Data Protection Regulation (GDPR) course to strengthen your knowledge of handling sensitive information in care settings.
This course is suitable for anyone responsible for handling information in care settings, including:
It is also ideal for individuals looking to improve their understanding of data protection in healthcare and enhance their professional development.
By completing this Handling Information in Health and Social Care course, you will be able to:
The Care Certificate Standard 14 – Handling Information course provides essential knowledge for anyone working in care. It supports compliance, improves professional practice, and ensures you can handle information confidently and responsibly.
Enrol today to strengthen your skills in confidentiality, data protection, and secure information handling in care.
This course is ideal for health and social care staff, support workers, and administrators who handle personal and sensitive information in care settings.
You will learn how to handle information securely, understand confidentiality principles, data protection requirements, and best practices for record-keeping.
Most learners complete the course in around 1-2 hours, depending on pace and prior knowledge.
You can retake the assessment up to 30 times at no extra cost, allowing you to review the material and improve your score.
Yes. This course is aligned with ICO (Information Commissioner’s Office) standards and is CPD certified, demonstrating compliance with UK data protection regulations.
Yes. After you successfully complete the assessment, a downloadable certificate will be issued to your email.
No. This course is suitable for beginners and experienced staff alike, with no prior qualification required.
It improves your understanding of legal and ethical information handling, supports compliance with UK data protection laws and strengthens your CV and workplace competence.
1. Understand data protection laws and compliance.
2. Implement secure information handling procedures.
3. Recognize confidentiality breaches and responses.
4. Manage sensitive data with confidence.
5. Apply best practices in data security.
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Learning Connect stands out for its commitment to quality education. The instructors are passionate, and the courses are designed to foster deep understanding.
I recently completed the Care Certificate course with Learning Connect, and I am impressed with the depth of knowledge it offered. The content was well-structured and easy to follow.
Mental Capacity Act and DoLS - I recently completed the Mental Capacity Act and DoLS course online. Informative, user-friendly, and practical—exceeded my expectations. Thumbs up!
Learning Connect's social care courses are a game-changer. The platform is intuitive, and the content is both relevant and enlightening.
Kudos to Learning Connect for their comprehensive social care courses. The interactive lessons and real-world scenarios greatly enhance the learning experience.