This Standard 6 Communication course is designed for healthcare professionals, focusing on enhancing interpersonal skills, understanding patient needs, and improving information exchange. Through practical exercises and theory, participants will learn effective communication strategies to foster empathy, clarity, and collaboration in healthcare settings, ensuring patient safety and quality care.
.The Communication Standard 6 course focuses on developing effective communication skills essential for working in health and social care settings. It covers various methods of communication, overcoming barriers, and ensuring clear, respectful interactions with service users and colleagues.
This course is ideal for new healthcare workers completing their Care Certificate, as well as existing staff who want to refresh their communication skills. Standard 6 Communication should be attended by managers, team leaders, HR professionals, communication specialists, and employees involved in collaborative projects.
On average, learners complete the Communication - Standard 6 course in 1 to 2 hours. Since the course is self-paced, you can complete it at a speed that suits your schedule.
The course covers key areas such as the importance of effective communication, different communication methods (verbal, non-verbal, written), active listening techniques, handling communication difficulties, and maintaining confidentiality.
Yes, upon successful completion, you will receive a CPD-accredited certificate that verifies your understanding of Communication Standard 6 and supports your Care Certificate portfolio.
Care Certificate – Standard 6: Communication online assessment is taken upon completing the training material. You will need to complete a multiple choice answer exam with a pass mark of 80%. The answers are marked automatically so you will know whether you have passed. If you don't pass, don't worry! You can take the test ten (10) times. However, you need to purchase the same course again when you use all ten (10) attempts.
Our online social care courses are accredited by the Continuing Professional Development (CPD) and are nationally recognised. Once you have completed your assessment, you will be awarded an accredited certificate in PDF format, which is immediately available. Hard copies of the certificate are available for an additional fee. All evidence of learning and certification will remain in our system for your future reference.
Effectively convey ideas in presentations.
Build strong, professional interpersonal skills.
Master diverse, effective communication techniques.
Navigate complex conversations with ease.
Develop persuasive, impactful speaking abilities.
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